How to use this resource



This resource is written for managers. We recognise that workplace settings are very diverse, but much of this guide will be relevant wherever you work. It offers practical advice on managing and supporting all your staff including employees who are experiencing stress, distress and mental health conditions.

We have designed the resource in modules so that you can go directly to the section that is most useful. Our key message is the importance of talking openly and with trust. The resource suggests practical steps that both managers and employees can take together to;
  • match job requirements with an employee’s capabilities
  • talk when an employee shows signs of distress
  • keep in touch during sickness absence to offer support and plan for the return to work
  • achieve a successful return to work
  • support an employee to manage a long-term illness while staying in work, and
  • access sources of support and information.
By following these steps this resource aims to;
  • provide you with advice and information on how best to promote the mental well- being of employees.
  • provide you with practical guidance on how best to manage situations that can arise at work when staff experience mental health conditions, and
  • reduce the fear and lack of understanding around engaging with someone experiencing a mental health condition.

Read case studies illustrating organisational best practice around managing and supporting employees with mental health conditions and for personal stories from people with direct experience of mental health conditions.

Both employer and employee are responsible for looking after their own mental well-being. For this reason we have provided separate advice and information for employees so they can assess their own needs and plan for meetings with their manager.

We also provide advice and information for employees that will help them assess their own needs and plan for meetings with their manager.

We recommend that managers read the information for employees and vice versa.

Next page: What do we mean by 'stress' and 'mental health conditions'?